Terms & Conditions

 

The term ‘The Surrey Circus Centre’ (SCC) or ‘us’ or ‘we’ refers to Alissa Blackledge, the school and it’s approved teachers. The term ‘you’ refers to the user or participant in the class, course or session.

 

By registering for and participating in classes and practice times you agree to comply with these terms and conditions.

Payment, cancellation and attendance policy.

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Payment, cancellation & attendance policy

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All bookings are considered final, and are only applicable for the exact dates of the product purchased.  The Surrey Circus School does not provide any refunds/credit/replacement/deferring of class for any missed sessions or cancellations; applicable exception is for exceptional circumstances.  To meet the criteria of a medical cancellation, proof in the form of a doctor’s note (confirming that the student is not permitted to participate) must be provided.

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We have a no refund, no transfer, no do over policy.  It is up to the purchaser to ensure that they are available for the course, class or workshop and that they remain in good health to attend.  Once you have purchased your ticket, class or course we are not able to refund any money or transfer you to a different course or class at a later date.  Although we are sympathetic to everyone's circumstances we cannot be responsible for events and issues outside our control including, but not exclusively, children's sickness, other people falling ill, the participant falling ill or travel issues.

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All fees must be paid in full before the start of the course in order to secure a place. If you have not paid the fees, SCC reserves the right to refuse you entry to the class. It is your own responsibility to re-book your class if you wish to continue. 

 

One-on-one sessions must be paid for at least three working days before the class date, in order to process payment and confirm availability. A working day is defined as Monday – Friday 9.30am-5.30pm.

 

If The Surrey Circus Centre needs to cancel a class, then the price of that individual class will be redeemable on any alternative class of the same price, subject to availability. The price of this class can be used for a higher priced class, but the difference must be paid 3 days prior to this class commencing.

All decisions regarding the running or cancellation of any classes or courses are at the absolute discretion of The Surrey Circus Centre, whose decision shall be final.

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Code of Conduct

 

You will at all times show respect to all teachers, users, students and visitors at SCC.

 

You undertake to behave in a responsible manner at all times.

 

We at The Surrey Circus Centre reserve the right to remove any person/s from the centre for defamatory language used or any unacceptable behaviour deemed by us, without refund.

 

There is a NO SMOKING policy at SCC.

 

Place ALL rubbish/recycling in the bins provided

 

If you use the kitchen, clear away your rubbish and WASH UP anything you have used.

 

Always warm up and cool down before and after training (self or teacher lead).
 

You will, at all times, endeavour to work in a safe manner, ensuring your own safety and the safety of others.  You will not take part in activities that might be beyond your skill level unless properly supervised by a teacher who has been approved and engaged by The Surrey Circus Centre.  NO OTHER TEACHING SUPERVISION is acceptable if you are undertaking a new trick or activity.

 

Do not attempt to rig your own equipment, unless you are trained to do so.
 

If you are moving safety equipment such as crash mats you must ensure that the mat is the correct thickness and size for the height of equipment.

 

DO NOT teach other students unless you have been booked to teach a class.

 

The SCC reserves the right to terminate classes with groups of individuals or to substitute teachers at short notice.

 

It is recommended to NEVER train alone, you must always have another person there.
 

Everyone is encouraged to take responsibility for the tidiness and care of the equipment provided at SCC.

 

DO NOT try out new tricks in Practice time, book a class with a teacher.

 

Please wear suitable clothing for classes. Clean and close fitting training clothes. All jewellery and piercings must be removed before training. Outdoor shoes should not be worn when using any of the equipment or in the training area. Lost property : items left at SCC will be kept for two weeks and then disposed of.

 

Always train with a crash mat unless you are working towards a professional performance.

 

All accidents must be reported to a SCC teacher immediately.

 

Any loss of blood or bodily fluid must be reported to a SCC teacher immediately and you will be required to clean the equipment. If the equipment is fabric and unable to be properly sanitised, equipment, it will be cleaned and decommissioned for 48hrs.
 

Please put all equipment away after use. This includes moving mats, returning yoga mats and rolling out equipment to their storage places, and checking whether you need to reinstate any rigged equipment you may have moved. Daisy chain all ropes and silks etc.
 

Recording equipment may only be used with permission of your teacher.

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Privacy & Cookies Policy.

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This is the privacy notice of The Surrey Circus Centre. In this document, “we”, “our”, or “us” refer to The Surrey Circus Centre.

This notice informs you of our policy relating to all information that we record about you. It covers both information that could identify you and information that could not. This policy may be updated from time to time. It was last updated on 16th December 2023.

We are extremely concerned about protecting your privacy and confidentiality. We understand that all users of our website, mailing list subscribers and those who interact with The Surrey Circus Centre should be confident to know that their data will not be used for any unintended purpose and will not accidentally fall into the hands of a third party.

Our policy is both specific and strict and complies with and meets the guidelines set out by the UK Information Commissioner’s Office. If you think our policy falls short of your expectations or that we are failing to abide by our policy, do please tell us. We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our web site immediately. Except as set out below, we do not share, or sell, or disclose to a third party, any personally identifiable information collected at this site.

Here is a list of the information we collect from you because you have contacted us on our website or because you gave it to us in some other way and why it is necessary we collect it:

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Business and personal information: This includes basic identification and contact information, such as your name and contact details and also includes all information given to us in the course of your business and ours, such as information you give us in your capacity as our client. We undertake to preserve the confidentiality of the information and of the terms of our relationship. It is not used for any other purpose. We expect you to reciprocate this policy.

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This information is used:1.1. to provide you with the services which you request; 1.2. for verifying your identity for security purposes; 1.3. for marketing our services and products; 1.4. information which does not identify any individual may be used in a general way by us or third parties, to provide class information, for example relating to demographics or usage of a particular page or service. We keep information, which forms part of our business record for a minimum of six years. That is because we may need it in some way to support a claim or defence in court. That is also the period within which our tax collecting authorities may demand to know it.

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2. Your domain name and e-mail address This information is recognised by our servers and the pages that you visit are recorded. We shall not under any circumstances, divulge your e-mail address to any person who is not an employee or contractor of ours and who does not need to know, either generally or specifically. This information is used: 2.1. to correspond with you or deal with you as you expect; 2.2. to send you news about the services to which you have signed up; 2.3. to tell you about our other services or services of sister websites.

 

3. Information you post on our website Information you send to us by posting to a forum or blog or in your advertisement, is stored on our servers. We do not specifically use that information except to allow it to be read, but you will see in our terms and conditions that we reserve a right to use it in any way we decide.

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4. Website usage information We may use software embedded in our website (such as JavaScript) to collect information about pages you view and how you have reached them, what you do when you visit a page, the length of time you remain on the page, and how we performing with the content we provide.

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5. Information we obtain from third parties Although we do not disclose your personal information to any third party (except as set out in this notice), we do receive data which is indirectly made up from your personal information, from software services such as Google Analytics and others. No such information is identifiable to you.

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6. Content you provide to us with a view to be used by third party If you provide information to us with a view to it being read, copied, downloaded, or used by other people, we accept no responsibility for what that third party may do with it. It is up to you to satisfy yourself about the privacy level of every person who might see your information. If it is available to all the world, neither we nor you have no control whatever as to how it is used.

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7. Cookies Cookies are small text files that are placed on your computer’s hard drive through your web

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9. Complaining When we receive a complaint, we record all the information you have given to us. We use that information to resolve your complaint. If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint.

 

We do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and if we do, what that information is. We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.

 

10. Job application and employment If you send us information in connection with a job application, we may keep it on record for up to one year in case we decide to contact you at a later date. If we employ you, we collect information about you and your work from time to time throughout the period of your employment. This information will be used only for purposes directly relevant to your employment. After your employment has ended, we will keep your file for six years before destroying or deleting it.

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11. Email marketing and fundraising The Surrey Circus Centre issues regular communications via email to update mailing list subscribers on The Surrey Circus Centre projects, events and fundraising activities. When you sign up to our mailing list, we will add your name and email address to our secure database. Every marketing email you receive from us will have an unsubscribe link. Alternatively, you can write to us at surreycircuscentre@gmail.com to request removal. We will retain sufficient detail on our suppression lists to help ensure we do not contact you in future.

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12. Use of site by children We do not market to children, nor do we sell products or services for purchase by children. We do sell products and services for end use by children, but for purchase by adults. If you are under 18, you may use our website only with consent from a parent or guardian.

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13. Disclosure to Government and their agencies We are subject to the law like everyone else. We may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.

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14. Compliance with the law This privacy policy has been compiled so as to comply with the law of every jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your country, we should like to hear from you, but ultimately it is your choice as to whether you wish to use our website.

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15. Review or update personally identifiable information. At any time you may review or update the personally identifiable information that we hold about you, by contacting us at the address below. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.

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16. Subject access request You have the right to obtain from us an electronic or paper copy of all personal information concerning yourself by e-mailing surreycircuscentre@gmail.com.

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17. Removal of your information If you wish us to remove personally identifiable information from our website, you may contact us at surreycircuscentre@gmail.com. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.

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Medical Waiver

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THE SURREY CIRCUS CENTRE

 

RELEASE OF LIABILITY, WAIVER OF CLAIMS, ASSUMPTION OF RISK, COVENANT NOT TO SUE, INDEMNIFICATION AND HOLD HARMLESS AGREEMENT

 

The term ‘The Surrey Circus Centre’ (SCC) or ‘us’ or ‘we’ refers to Alissa Blackledge, the school and it’s approved teachers. The term ‘you’ refers to the user(s) or participant(s) in the class, course or session.

The Surrey Circus Centre (hereafter referred to as the ‘Facility‘) is a training and recreation centre which offers training and participation in a number of activities including, but not limited to, aerial Hoop, aerial trapeze, aerial silks, aerial arts, dance, handstands, tumbling, flexibility, balance, juggling and other fitness activities (together, the ‘Activities’).

What you are about to read and are requested to sign is a waiver and release of liability. Upon signing it, you will give up your right to sue The Surrey Circus Centre, ‘SCC’ or anyone associated with SCC, such as its members, managers, agents, owners, directors, officers, partners, employees, volunteers, manufacturers, participants, landlords, affiliates, its subsidiaries, related and affiliated entities, successors and assigns (the ‘Released Parties‘) for injuries or losses you may suffer while using the Facility. You will not be able to recover any money from SCC or the Released Parties if you are injured while participating in Activities booked through The Surrey Circus Centre.

Please take your time and read this document very carefully. When you are certain that you understand and agree to each paragraph, check the box below stating ‘I Agree’, which confirms that you have carefully read all the 13 points listed in the entire document & that you agree to be bound by its terms.

‘You’ and ‘i’, as used herein, includes the participant, participants you have selected to take part, bystanders you’ve chosen to watch the session, as well as his or her heirs, executors, dependents, beneficiaries, successors and assigns including, but not limited to, spouses and domestic partners. by signing this agreement, you are signing on behalf of the above-listed persons, and your signature shall be considered binding upon them. you will not be allowed to participate in any activities at the facility without providing scc with the signed waiver.

the terms of this agreement bind me, my family (including, but not limited to, spouses and domestic partners), heirs, executors, administrators, dependents, beneficiaries, successors and assigns. i, the participant/parent, have read this Agreement and understand that I am giving up substantial rights, including the right of both the participant and the parent or guardian, to sue under certain circumstances for damages in the event of death, injury or loss. I, the participant/parent, acknowledge that I am voluntarily signing this Agreement, and intend my signature to be a complete release of all liability, including that due to inherent risks or ordinary negligence, to the greatest extent allowed by law of the State of Nevada. Additionally, I, the Parent/Guardian of a minor participant, assert that I understand and accept the risks of the activity on behalf of the minor participant, have explained the risks of the activity to my minor son or daughter, and that he or she understands this Agreement and voluntarily agrees to participate. I recognize that if I have any questions regarding my waiver of rights, I should consult an attorney.

 

To be able to partake in a class at The surrey Circus Centre, I (the customer) understand that there are associated risks with taking part in these activities and that risk cannot be eliminated without taking away the core qualities of the activities taught.

 

To book a class at The Surrey Circus Centre, I agree to the medical waiver, privacy policy and terms and conditions at the booking checkout and cannot commence in participating in lessons without doing so.

 

The activities available at the The Surrey Circus Centre are dangerous and I assume all risks, whether known or unknown, of injury, illness or damage to my property. I understand that there is a significant risk of serious physical injury, falls from height and associated collision injuries and other damages inherent in my use of the facilities. Participation in the activities carries with it inherent risks that cannot be eliminated regardless of the care taken to avoid injuries. These risks and hazards can include, but are not limited to, injuries arising from falling and striking objects or other people including, but not limited to, paralysis resulting from striking objects; being struck by falling objects or people; failure of any part or all of the structures, flooring systems, building or training and fitness apparatus; defective, worn, uneven or separated training equipment, flooring, or pads; failing to land on a crash mat or pad or landing on an unpadded structure, including falling between crash mats or aerial equipment; failure and/or breakage of crash mats or aerial equipment or other equipment; strained or sprained muscles, joints and connective tissue; burns, sprains, fractures, scrapes, bruises and cuts, dislocations, pinched fingers, and serious injury to the head, back and neck; broken bones; personal injury, including paralysis, death, illness, property damage, and other losses. Injury or death can arise from errors in judgment, from lack of training or information, from my negligence or the negligence of the employees or agents of SCC or other parties, as well as the risks normally associated with athletic endeavours. There is no way to eliminate the risk of serious harm or death. I understand that my use of the The Surrey Circus Centre and any instruction or knowledge I obtain here is not sufficient to prepare me for all dangers and risks associated with the Activities. Even with supervision, children using the space and equipment can trip and fall, collide, strike one another, land wrong, and fall from equipment. Finally, risk of falls, collisions, and other accidents exist in the carpark, pavement, entry, waiting area, kitchen and restroom areas. This is not a complete list of inherent risks; many are not listed here. In addition, participants are informed that they should not bring or leave unsafeguarded private property, goods or valuables on the premises because they are at risk for loss, theft or damage.

I certify that I understand that all activities conducted at The Surrey Circus Centre expose me to a high risk of injury or accident. I knowingly and voluntarily assume all risks, whether known or unknown, of paralysis, injury, illness, death or damage of whatever kind, medical expenses, or other loss arising out of my participating in any such activity at the space or sponsored by The Surrey Circus Centre.

ADDITIONAL CONDITION TO BE SIGNED IF THE PARTICIPANT IS A MINOR

I represent that I am the parent or legal guardian of the above individual and hereby consent to their use of the Facility and/or participation in the Activities. In consideration of SCC allowing the above-named participant to participate and/or use the Facility, I agree to be bound by the terms and conditions of this Release. On behalf of myself and my spouse or domestic partner, I hereby knowingly, intentionally and voluntarily waive and release, indemnify, hold harmless and forever discharge SCC, the Released Parties, and all others associated with SCC of and from any and all claims, demands, debts, contracts, expenses, causes of action, lawsuits, damage and liabilities, of every kind and nature, whether known or unknown, in law or equity, that said minor ever had or may have, arising from or in any way related to such minor’s participation in activities in connection with the Facility. I further agree that I have full and sole responsibility for the safety and well-being of the above-named participant while he or she is using the Facility or participating in the Activities or SCC-related events. I represent that I have sufficient insurance coverage to pay for any injuries suffered by the above-named participant, and further represent that I have the ability and willingness to care for the above-named participant in the event he or she is injured or disabled.

I further agree to indemnify, hold harmless and defend SCC, its members, managers, officers, directors, instructors, employees, agents, and guests, the Released Parties, and all others associated with SCC from and against any loss, damage, liability, expense, costs, and/or attorneys’ fees, including those brought by or on behalf of, or otherwise caused by, the above-named participant.

I understand that signing this document will prevent me, my heirs, executors, dependents, beneficiaries, successors and assigns from suing scc, or any of the released parties, for any injuries, including death and paralysis, or damages that i might receive or suffer while participating in any activities at SCC.

The activities available at the Facility are dangerous and I assume all risks, whether known or unknown, of injury, including death, illness or damage to my property. I understand that there is a significant risk of serious physical injury, death and other damages inherent in my use of the Facility. Participation in the Activities carries with it inherent risks that cannot be eliminated regardless of the care taken to avoid injuries. These risks and hazards can include, but are not limited to, injuries arising from falling and striking objects or other people including, but not limited to, paralysis resulting from striking objects; being struck by falling objects or people; failure of any part or all of the structures, flooring systems, building or training and fitness apparatus; defective, worn, uneven or separated training equipment, flooring, or pads; failing to land on a crash mat or pad or landing on an unpadded structure, including falling between crash mats or aerial equipment; failure and/or breakage of crash mats or aerial equipment or other equipment; strained or sprained muscles, joints and connective tissue; burns, sprains, fractures, scrapes, bruises and cuts, dislocations, pinched fingers, and serious injury to the head, back and neck; broken bones; personal injury, including paralysis, death, illness, property damage, and other losses. Injury or death can arise from errors in judgment, from lack of training or information, from my negligence or the negligence of the employees or agents of SCC or other parties, as well as the risks normally associated with athletic endeavors. There is no way to eliminate the risk of serious harm or death. I understand that my use of the Facility and any instruction or knowledge I obtain at the Facility IS NOT sufficient to prepare me for all dangers and risks associated with the Activities. Even with supervision, children using the Facility can trip and fall, collide, strike one another, land wrong, and fall from equipment. Finally, risk of falls, collisions, and other accidents exist in the carpark, pavement, entry, waiting area, kitchen and restroom areas. This is not a complete list of inherent risks; many are not listed here. In addition, participants are informed that they should not bring or leave unsafeguarded private property, goods or valuables on the premises because they are at risk for loss, theft or damage.

i certify that i understand that all activities conducted at the facility expose me to a high risk of injury or accident. i knowingly and voluntarily assume all risks, whether known or unknown, of paralysis, injury, illness, death or damage of whatever kind, medical expenses, or other loss arising out of my participating in any such activity at the facility or sponsored by SCC.

Release of liability, waiver of claims, assumption of risk, and hold harmless agreement is given in consideration for my participation. I recognize that SCC could not offer this activity without obtaining a release of liability. In consideration of, and part payment for the right to use the Facility, I release SCC and the released parties enumerated elsewhere in this document, from any and all liability, and knowingly, intentionally and voluntarily waive all claims, demands, actions or causes of action, damages, suits, and judgments of any kind whatsoever including, but not limited to, claims of negligence which may arise as a result of my participation in the activities or from the use of the facility or equipment located within the facility. this release is valid and effective whether the damage or injury is the result of any act or omission on the part of SCC or any of the released parties or from any other cause.

Covenant not to sue is given in consideration for my participation and use of the Facility. Additionally, in consideration of and part payment for my right to participate in SCC-sponsored activities and use of the Facility, I will not sue SCC or anyone associated with SCC, including, without limitation, the released parties enumerated elsewhere in this document, for any injuries, illness, death, damages or other relief that I may claim that arise out of my participation in a SCC-sponsored activity or from use of the facility or equipment located within the facility.

I will protect SCC from liability. I agree to defend, protect, indemnify, and hold harmless SCC, as well as the released parties enumerated elsewhere in this document, from and against any and all claims, suits, actions at law or in equity, for damages or other relief, and against any liability of any nature, together with attorneys’ fees and costs incurred, that may arise out of my participation in the activities or the use of the facility.

I agree to pay SCC’s reasonable attorneys’ fees, expert witness fees and costs if I bring a suit for injuries suffered at the Facility or as the result of my participation in the Activities and that action is unsuccessful, in whole or in part.

I agree to accept financial responsibility for any medical expenses and/or loss of income not covered by my insurance policy that results from my participation in or use of the Facility. I understand that the SCC staff has the right to deny my participation in any Activity and that it is my responsibility as a Participant to follow the instructions, guidelines and procedures established by the staff. If, at any time, I do not understand or have not heard specific instructions given by the staff, I realize that it is my responsibility to ask for clarification and/or assistance before any participation.

I am physically qualified to participate. I certify that I have no physical limitations or medical conditions that would impair my ability to fully and safely use the Facility and/or participate in the Activities. I agree to inform SCC of any conditions that may have any effect on my ability to fully and safely use the Facility so that a determination can be made as to the proper course of action.

I state that I am not now under the influence of any controlled substance (including alcohol), and that I will not be under the influence of any such substance when present at any activity sites or while participating in Activities or using the Facility. I realize that participating in/using the Facility while under the influence of a controlled substance would endanger others and myself. I further state that I shall not bring any controlled substance onto any activity sites.

Photo and Media Release. By entering the Facility, I hereby grant SCC, on behalf of myself and on behalf of my child(ren)/ward(s), the irrevocable right and permission to photograph and/or record me or my child(ren)/ward(s) in connection with the use of the Facility and to use the photograph and/or recording for all purposes, including advertising and promotional purposes, in any manner and all media now or hereafter known, in perpetuity throughout the world, without restriction as to alteration. I waive any right to inspect or approve the use of the photograph and/or recording, and acknowledge and agree that the rights granted to this release are without compensation of any kind.

Other Provisions. This document constitutes the complete and sole agreement between SCC, its members, managers, officers, directors, instructors, employees, agents, and guests and all others associated with SCC and me. Evidence of any other agreements, whether oral or in writing, are void and inadmissible and unenforceable in a court of law, arbitration or other dispute resolution proceeding. individual officers, directors, SCC members, instructors, employees and agents have no authority or power to alter the terms of this agreement, either orally or in writing. This agreement covers my use of the Facility, as well as my participation in all Activities and all associated events.

Arbitration. I agree that any dispute or claim arising out of or related to this Liability Waiver or the Activities, including any dispute arising as a result of any injury incurred as a result of my or my Child’s participation in the Activities, shall be resolved by arbitration before a single arbitrator selected in accordance with the commercial rules for arbitration of the London Court of International Arbitration (LCIA) in effect at the time such arbitration is initiated. to the extent permissible under British law, the parties hereby expressly waive their right to a jury trial in any such dispute. The question of whether this Liability Waiver is arbitrable shall be a question solely for the arbitrator. The decision of the arbitrator shall be final and binding upon all parties. The prevailing party to any such arbitration shall be entitled to an award of its reasonable attorneys’ fees, expert witness fees and costs incurred as a result of its participation in the arbitration.*

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By signing this agreement, you: (i) acknowledge the contagious nature of COVID-19 and voluntarily assume the risk that you and/or your child(ren) may be exposed to or infected by COVID-19 by attending the Facility and that such exposure or infection may result in personal injury, illness, permanent disability, monetary loss, and death; and (ii) confirm that you understand that the risk of becoming exposed to or infected by COVID-19 at the Facility may result from the actions, omissions, or negligence of yourself and others, including but not limited to, the Facility employees, independent contractors, agents, other children and their families.

Severability. If, for any reason, a provision of this Agreement is found to be unenforceable, the offending provision may be amended to the extent necessary to conform to applicable law or, if it cannot be so amended without materially altering the intention of the parties, it shall be severed herefrom. In either event, the remainder of the Agreement shall continue in full force and effect.

By executing this Agreement, I confirm I have carefully read the entire document, I understand it, and I understand that it affects my legal rights; and I agree to be bound by the terms of this Agreement.

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